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Terms, Conditions And Privacy

Terms And Conditions · Deposit · Cancellations · House Rules · Privacy

About These Terms

  • These terms apply to every booking made on quickstay.ie. You agree to them when you tick the box on the booking form.
  • "We", "us" and "our" mean QuickStay (Quarrycross). "You" means the person making the booking. If you book for a company, you confirm you can agree to these terms on its behalf.
  • Nothing in these terms takes away your rights as a consumer under Irish law.

Booking And Payment

  • Your booking is confirmed when we email you to say so. Until then, nothing has been charged.
  • Prices are in euro and include cleaning and VAT at 13.5%. The full amount is shown before you pay, line by line.
  • Payment is taken in full when you book, by card through Stripe. Your card details are entered on Stripe's own page and never reach us.
  • Your card is authorised first and only charged once the apartment is confirmed. If we cannot confirm it, the authorisation is released and you are not charged.
  • The shortest stay we take online is 2 nights and the longest is 90 nights. For anything longer or unusual, send us a message.

Refundable Deposit

  • Some bookings carry a refundable deposit. When yours does, it is shown as its own line before you pay, and it is charged with your booking.
  • The deposit is not part of the price and has no VAT on it.
  • We refund it to the card you paid with within 7 days of check out.
  • We may keep some or all of it to cover damage beyond normal wear and tear, missing items, cleaning well beyond the usual, a key box code or key not returned, or a breach of the house rules.
  • If we keep any of it, we email you to say how much and why. Refunds usually show on your statement within 5 to 10 working days.
  • If the cost of damage is more than the deposit, we may ask you to pay the difference.

Changes And Cancellations

  • The cancellation terms for your apartment are shown before you pay, and you agree to them when you tick the box on the booking form. Unless your apartment shows different ones, they are:
  • Cancel More Than 7 Days Before Check In: you get everything back.
  • Cancel 7 Days Or Less Before Check In: you get half of the price back.
  • Cancel the day before check in, on the day or later, or do not arrive: nothing is refunded.
  • To cancel, press Cancel This Booking beside the stay in your account. It shows what comes back to your card before anything is cancelled, and we confirm every cancellation by email.
  • A refundable deposit always comes back in full when a booking is cancelled.
  • To change your dates, send us a message. We will do our best, depending on what is free, and the price is worked out again for the new dates.
  • If we ever have to cancel your stay, you get everything back, and we will try to find you another apartment.
  • Refunds go back to the card you paid with.
  • Under Irish and EU consumer law, the 14 day cooling off period for buying online does not apply to accommodation booked for set dates.

Your Stay

  • Our apartments are in Ashbourne, County Meath. The exact address and how to get in are emailed to you once your booking is confirmed, never before.
  • Check in and check out times are on each apartment's page. Check in is self check in, with a key box.
  • Only the number of guests on your booking may stay, and never more than the apartment sleeps.
  • Off street parking for one vehicle is provided for each property.
  • If anything is broken, missing or not working, tell us as soon as you can and we will sort it out.

House Rules

  • Each apartment's own rules are on its page, such as quiet hours, and they are part of your booking.
  • In every apartment: no smoking or vaping indoors, no parties or events, and no pets unless we have agreed to it before you arrive.
  • Please respect the neighbours, especially late at night.
  • Leave the apartment as you found it, and put the keys back in the key box when you leave.
  • If the house rules are broken seriously or more than once, we may end the stay without a refund.

Our Responsibility To You

  • We make sure every apartment is clean, safe and ready for you, and we deal with problems quickly.
  • We are not responsible for loss of or damage to your belongings, unless it is caused by our own negligence.
  • If something outside our control stops us providing your stay, such as a flood, a power cut or a public emergency, we refund what you paid for the nights we cannot provide.
  • If you are not happy with anything, send us a message and we will get back to you as quickly as we can.

Figures On Our Home Page

* The 5 Star Reviews figure on our home page is changing all the time.

The Law

These terms are governed by Irish law, and the Irish courts deal with any dispute we cannot sort out between us.

Privacy

This is how we look after your personal information, whether you book on quickstay.ie or have stayed with us before. We are QuickStay, of Ashbourne, County Meath, and we are responsible for it.

What We Collect And Why

  • Your name, email address and mobile number, to make and manage your booking, send you your booking details and reach you about your stay. We need these to carry out your booking.
  • A company name and billing address, if you give them, to make out your invoice properly.
  • If you have stayed with us before, however you booked, through any site that we list our properties on or with us directly, we keep your name, mobile number, email address and the dates of your stays. We use them only to recognise you when you come back and to show you your stays when you log in. If you would rather we did not, send us a message.
  • Your booking: the apartment, dates, guests and what you paid.
  • Your password, stored only as a one way hash. Nobody here can read it, including us.
  • Any message you send us, so we can answer it.
  • We use a cookie to keep you logged in and to keep your booking together while you pay. We do not use advertising or tracking cookies.
  • We count visits to our pages, to see what people find useful. This uses no cookies, and your IP address is never stored: it is mixed with a secret code into a visitor code that changes every day.
  • We never see or store your card number. Stripe holds that.

Who We Share It With

  • Stripe, to take your payment.
  • Brevo, to send you our emails.
  • Nonstop Host, the booking system that keeps our apartment calendars, so your stay is reserved.
  • Nobody else, unless the law requires it. We never sell your information.
  • Stripe may handle information outside the European Economic Area, with the safeguards the law requires.

How Long We Keep It

  • Booking and invoice records: six years, as Irish tax law requires.
  • Your account: until you ask us to close it. Booking records are still kept for the six years.
  • If you have stayed with us before: your name, mobile number, email address and stay dates, for six years after your last stay.
  • Messages you send us: for as long as we need them to deal with what you asked, and no longer than two years.

Your Rights

  • You can ask for a copy of the information we hold about you, have it corrected, or have it deleted where we do not need to keep it by law.
  • You can also object to how we use it, or ask us to limit it. Send us a message and we will reply within one month.
  • If you are not happy with how we handle your information, you can complain to the Data Protection Commission at dataprotection.ie.

Getting In Touch

For anything about a booking, these terms or your information, send us a message. Quote your booking reference if you have one.

Last Updated 26 October 2026